Lunch N Learn: Customer Empathy Brings Business Success January 17, 2019, 12:00pm EST
Saint Leo University
1930 SW 38th Avenue
Ocala, FL, 34474

Learn how outstanding customer service, rooted in a solid understanding of customer needs and expectations, can provide a distinct competitive advantage. This workshop provides a framework for understanding customer needs, building empathy for customer needs and letting this drive better business results. Lunch included.